BOOM WHOLESALE
10X OUTDOOR COUNTRY WAX JACKETS
10X OUTDOOR COUNTRY WAX JACKETS
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10 X COUNTRY WAX JACKETS
Product Highlights:
- Size Range: Available in S - 2XL, with a mix of Men's and Women's styles.
Important Notes:
- Please review all terms and conditions before placing your order.
- Images displayed are representative examples of the items included in your purchase.
- All items are second-hand and may exhibit signs of wear.
- While we carefully grade each item, some may require laundering due to storage and transit conditions. We aim to identify and note every flaw; however, a small percentage may unintentionally go unlisted.
We operate with a 0-10% margin of error, so please keep this in mind when ordering.
Shipping:
All our shipments are sent via DHL, and you will receive a full tracking number by email once your order is dispatched. Typically, DHL delivers within 48 hours of dispatch.
For pre-orders, you will receive an original confirmation order, and the current dispatch time is 2-4 weeks. Once your pre-order is shipped, you will also receive a tracking number from DHL.
Please note that we are a wholesaler and primarily sell to limited companies or sole traders for resale. As such, the usual consumer law does not apply, as this is a business-to-business transaction.
Return Window:
We offer a 7-day return window starting from the date of delivery. Any return requests made outside this period will be rejected.
Return Shipping Costs:
Returns from the UK and EU/international customers are the responsibility of the customer. The initial postage paid is non-refundable.
Tracking Returns:
We recommend sending returns via a tracked service, as items remain the buyer’s liability until we have signed for the goods.
Return Approval:
Returns can only be approved if the customer can provide evidence that the items were purchased from BOOM. Videos or photos are acceptable for verification.
Refund Processing:
Please allow up to 5 working days after we have signed for the return for your refund to be processed by our accounts department.
Exchanges and Store Credit:
You can exchange your item for something else featured in our online store or receive store credit for the value of your original purchase, excluding shipping costs.
Inspection of Returned Items:
All returned items are thoroughly checked and must be deemed acceptable before we can issue a refund. We will contact you if there are any issues with the return.
Missing or Incorrect Stock:
Any issues with missing stock or incorrect products should be reported to us within 24 hours after delivery is signed for.
Late or Undelivered Stock:
Concerns about stock arriving late or not being delivered should be communicated to us within 14 days, as stock will not be refunded after this period.
Customer Satisfaction:
Customer satisfaction is our top priority, and we will strive to resolve any disputes. While we rarely encounter returns or disagreements, most issues can typically be settled through store credit or adjustments on future purchases.